Privacy Policy

This privacy policy outlines how The Company, also referred to herein as “we,” “us,” or “the Website,” manages and handles the information and data that you provide to facilitate the management and maintenance of your membership with us.

Information Collection

When you create an Account on the Website, we require that you provide personally identifiable information such as your name, address, email address, phone number, etc. If you choose to engage in financial transactions through our website, we will ask for the same set of information, along with credit card or other deposit details.

Additionally, we may gather data about your visits to the Website and your utilization of its services, including, but not confined to, details about your web browser, geolocation, IP address and device information.

There is a prerequisite for you to provide information in order to grant access of usage to certain services and exclusive features available on the website. These services encompass participation in sweepstakes or contests and access to subscription-only areas, if applicable. While you have the option to refrain from providing personally identifiable information, doing so may result in diminished functionality of the Website for you and/or our inability to offer specific products or services. Kindly note that by executing a transaction on our Website using a credit card, our card processor(s) may collect your information as well as all the antifraud services associated to the payment gateway as well as to our own platform.

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Information Usage

You affirm your consent to the utilization of your personal information, in accordance with the terms outlined in this policy, by choosing to establish your account and engaging with the Website and our services, whether directly or through any associated app. If you disagree with the stipulations herein, it is imperative that you promptly cease your use of the Website and its services.

We will not sell or lease your personally identifiable information to any third party. The disclosure of you personally identifiable information will be restricted to the Website owner and we will share your information with other companies or individuals only under the following circumstances:

  1. You have provided explicit consent for information sharing;
  2. It is necessary to share your data to deliver the service or information you requested;
  3. In response to any legal processes;
  4. It is determined that you have violated any Website Terms of Service, usage guidelines, or specific service rules;
  5. For identity verification purposes; or
  6. For anti-fraud screening.

Unless notified otherwise during collection, entities receiving information under circumstances b, e and f above are constrained to use the information solely for providing the service or information that you solicited.

Moreover, users creating an account on the Website will receive a “Welcome” email containing essential details and “Announcements”, including critical messages regarding temporary site or system outages and maintenance issues impacting service levels. By using our systems and services, you agree and consent that we may transfer or store your personally identifiable information on hardware equipment or in locations situated outside of your country.

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Cookies

You implicitly agree to our usage of Cookies by creating an account or continuing to use the website. We may use Cookies, pixels, clear GIFs, and other technologies to monitor the usage patterns of visitors on the Website.

Through the usage of Cookies we provide you with a smoother web browsing experience by storing your passwords and other preferences, as well as identifying the IP address of your computer and other valuable device information.

Furthermore, Cookies play a predominant role in recognizing popular and less frequented areas of the Website, aiding in the enhancement of the overall user experience. It is important to let you know that it is possible to visit our Website without enabling cookies as you have the option to configure your browsers to reject them. Nevertheless, kindly note that certain functions and services may be unavailable unless you enable the cookies on your browser.

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Privacy and Security

We have implemented plausible measures to oversee the privacy of your personally identifiable information and to secure this Website.

While we make every effort to safeguard your information, it is essential to acknowledge that the transmission of information over the internet is not entirely secure. We are committed to doing our utmost to protect your information; however, we cannot guarantee the security of the information disclosed online. As a precautionary measure, we advise against sharing your account credentials with anyone, and we will never request your password. Kindly engage in safety ensuring practices like changing your password periodically in order to safeguard your information and balances.

The Website may include links to other websites owned and operated by third parties. The information practices of these external websites are not covered by this Policy nor they are managed by The Company. We bear no responsibility for the privacy policies of other websites. It is strongly recommended that you review the privacy policies of such third-party websites before providing any information to them. For inquiries about their use of collected information, please contact these entities directly.

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To Modify Your Information, Opt-in and Opt-out

By choosing to register with us, you also choose to receive emails from us, the Website operator, as you are acknowledging that you opt in to receive information and/or offers via electronic mail regarding new promotions, events, products, or materials we consider relevant for our clientel.

Should you decide at any point that you no longer wish to receive such email communications, or if you wish to amend or correct any previously supplied information we maintain, you may communicate your preferences or changes to our Support Specialist, and we will promptly effect those changes as long as they are in line with the conditions and guidelines from our Terms of Service.

As a security measure, to confirm your identity we may request identifying information such as your name, address, and/or birth date. If the update pertains to an account with an available and/or pending balance, we could ask you to provide a government-issued picture ID to validate the modification. Account information changes are subject to approval and further supporting evidence may be requested if deemed necessary. We do not allow modifying First name and Last name recorded at registration. Additionally, access to personally identifiable information may be restricted or denied if providing such access is unreasonable, without foundation or otherwise not permitted by law.

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Policy Updates

From time to time, we may apply updates to this Privacy Policy. In the event such updates take place, we will modify the “last updated” date in the Privacy Policy, as indicated below. If you persist in the use of the Website subsequent to the publication of a new or revised Privacy Policy, you express your consent to the utilization of your personally identifiable information in accordance with the new published policy.For any updates to this Privacy Policy that substantially broaden the sharing or utilization of your personal information beyond what is already disclosed in the current Privacy Policy, we will seek for you to opt-in and consent to it at the time of publication.

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Last updated: 12/20/2023